CE course

De-escalating Workplace Aggression (MAB)

Have you ever felt threatened in your work place? Do you know how to identify and de-escalate potentially threatening and hostile situations? This four-hour class will focus on methods of de-escalating workplace aggression in the health-care setting. The primary topics will be the Milieu, Assault Cycle, Early Identification of Risk for Violence, and When All Else Fails--Restraint Guidelines

Target Audience: All health-care employees with an emphasis on security officers and all staff working in the emergency department.

Date/Time:
TBA for the remainder of 2008

Location:
TBA

CE credit:
3.0 contact hours (AES)(BBS)(BRN)(CDR)(SLPA)(ASRT pending)
3.0 contact hours (ANCC)

Class fee:
LLUMC employees - no charge
$15.00 - LLU students & faculty
$22.50 - AHS and LLUHC employees
$36.00 - All others

Class limit: 40

Prerequisites/special instructions: None

Speaker(s): Selected LLUMC employees

Coordinator:
Joy Guy, MHA, RT, (R), (CV)
Clinical Educator
Staff Development/LLUMC

Registration information: Send completed registration form and appropriate fee to Staff Development or call (909) 558-3500.

Cancellation, No Show, Refund Policy:
No refund if Staff Development does not receive cancellation notification at least five (5) working days prior to class. No refund will be provided if participant does not show up for class. In the event the program is cancelled, a full refund will be given. Refundable reservation deposits will be returned upon class attendance.