Frequently Asked Questions
Where is Loma Linda located?
Loma Linda, California is located in Southern California approximately 60 miles east of Los Angeles. Is it nestled in the valley of the San Bernardino Mountains and is fortunate to have warm weather year-round. Conveniently located, many local attractions are easily accessible, such as Las Vegas, Palm Springs, San Diego, mountains, and beaches. Be sure to share your interests with our international patient coordinator, and we will be happy to create a personalized amenity package for you.
I would like to stay close to the medical center while I receive treatment, is that something you can help with?
Yes. Before your arrival our international patient coordinator will contact you to determine your housing needs and set up tours and/or your reservation. There are many options available at reasonable rates.
What is the time period for the entire process of getting my appointment once you've received my medical records?
In general, two weeks to one month, but it is dependent on our physician's recommendations and your medical status.
Do you accept international insurance?
International insurance is only accepted if they are contracted with Loma Linda University Medical Center and/or Loma Linda University Health Care.
May I make payments to you for my medical care?
In order to receive medical care, including scheduling of your first appointment, payment must be made in full in order to obtain financial clearance. Please contact our financial coordinator for more information.
What is the cost for a particular treatment, such as proton beam therapy?
After you have been medically accepted, a proposed treatment plan will be made for you. Some treatment plans have a prepaid case rate and that will be communicated to you. However, if your treatment plan is unique and/or complex, a customized deposit will need to be determined.
How long will I have to stay for treatment?
This depends on your medical needs and your physician determined treatment plan. Our nurse intake coordinator can answer this question after your medical records have been reviewed and treatment has been determined.
Once I'm medically accepted and financially cleared, what next?
We will make the necessary medical appointments and provide a medical acceptance letter for obtaining visas if necessary. You will need to book a flight to Los Angeles, CA or Ontario, CA. We can arrange for a driver to pick you up and take you to either a reserved hotel room or a pre-determined housing option. Our international patient coordinator will accompany you to your first consultation with your physician. Your medical needs and social/logistical needs will all be accommodated. We're also happy to assist with trips to the market, banking, interpreting, or just finding your way around.
I'm coming for treatment and would like to bring someone with me? Is it possible for them to receive a check-up while in Loma Linda?
Yes. If any friend/relative would like to take advantage of our exceptional medical care, such as a comprehensive heart screening for women through our International Heart Institute, we would be happy to schedule appointments, etc. Medical clearance may not be necessary depending on the service requested, but financial clearance will still be needed. Please let us know.